RETURNS, REFUNDS + ORDER SUPPORT
All eligible physical merchandise purchases through M3LWOOD are considered final 14 days after purchase.
Unworn, unused, and unaltered merchandise may be eligible for a return, refund, exchange, or store credit within the applicable return period. Merchandise that has been worn, used, washed, altered, customized, or damaged after delivery is not eligible for return or exchange.
Digital products, downloadable materials, courses, media, completed creative services, and other delivered digital or service-based purchases may be non-refundable once access, delivery, or fulfillment has begun, except where otherwise stated or required by applicable law.
If there is an issue with an order, product, purchase, or service, please contact:
M3LWOOD Music Publishing & Entertainment
m3lwoodmusicent@gmail.com
Please include your name, order or confirmation number (if applicable),
and a brief description of the issue so we can assist you as efficiently as possible.
PRIVACY POLICY
M3LWOOD respects your privacy and is committed to handling the information you provide through our website responsibly.
INFORMATION WE COLLECT
When you interact with M3LWOOD, we may receive information you voluntarily provide, including your name, email address, contact information, account information, order details, inquiry information, and other information submitted through forms, purchases, registrations, or communications.
Certain information related to website usage, transactions, payments, and account activity may also be collected or processed through the third-party platforms and service providers used to operate our website and services.
HOW WE USE YOUR INFORMATION
Information collected through M3LWOOD may be used to:
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Process and support purchases, orders, registrations, and services.
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Respond to questions, requests, and professional inquiries.
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Provide access to M3LCOURSE and other account-based features.
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Communicate important information regarding your purchases, accounts, or services.
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Improve our website, products, services, content, and customer experience.
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Provide updates regarding M3LWOOD releases, opportunities, promotions, events, or other news when you have elected to receive such communications.
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Maintain the security and operation of our website and services.
EMAIL COMMUNICATIONS
Providing your email address may allow M3LWOOD to communicate with you regarding purchases, accounts, services, inquiries, and other requested information.
Where applicable, you may also choose to receive promotional communications about new releases, M3LWOOD projects, products, educational content, events, opportunities, and other ecosystem updates.
Promotional email preferences may be changed or unsubscribed from using the options provided in those communications.
THIRD-PARTY SERVICES
M3LWOOD may use third-party platforms and service providers to support website hosting, payments, purchases, account functionality, analytics, email communications, travel services, media, and other business operations.
Information processed through those services may also be subject to the privacy policies and terms of the applicable third-party provider.
YOUR INFORMATION
You may contact M3LWOOD regarding questions or concerns about information you have provided through our website.
For privacy-related inquiries, contact:
M3LWOOD TRAVELS / M3LWAY
Travel-related purchases, reservations, cancellations, refunds, and personal information may also be subject to the policies and terms of the applicable travel provider, booking platform, supplier, or partner.
For M3LWOOD Travels / M3LWAY inquiries: